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Please note that in light of COVID-19, the ONEcard distribution process for Fall 2023 has been amended. Incoming students are required to submit a photo for their ONEcard by August 19, 2023. This page will be updated with more information as it becomes available.
We continue to work remotely during business closures and monitor our inbox and update our website.
Urgent request for a ONEcard

Note: This request form is for urgent requests for current residents or staff. All other requests should wait until campus buildings are reopened. Please check the UAlberta COVID-19 (novel Coronavirus) Information for updates on building closures and upcoming academic terms.
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The U-Pass program at the University of Alberta has been temporarily suspended for the Spring/Summer and Fall terms. For up to date information, please visit the U-Pass program webpage.
For fare options during the program suspension, please visit the City of Edmonton Transit Fares website.
Is the card replacement date on your ONEcard nearing or has it completely passed you by? Fear not, it isn't expired and your card won't stop working. Please exchange your old card for a new one once our office reopens.